Privacy Policy

At CMP Counseling, PLLC, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our mental health therapy services and visit our website.

CMP Counseling, PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA) and protects all collected health information in accordance with applicable federal and state privacy laws.

1.     Information We Collect:

  • Personal Information: When you click on the ‘Client Inquiry’ link on our website, we may collect personal information such as your name, date of birth, email address, phone number, and name of insurance plan.

  • Health Information: To provide you with effective therapy services, we may collect information about your mental health history, symptoms, and other relevant details.

  • Usage Information: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, operating system, and browsing patterns.

2.    Protected Health Information (PHI)

  • Protected Health Information (PHI) refers to any health-related information that can be linked to a specific individual, including diagnoses, treatment details, and communications between you and your clinician. CMP Counseling only collects and uses PHI as needed to provide mental health services, coordinate care, and fulfill our legal and professional obligations.

3.     Use of Information:

  • We use your personal information to respond to your inquiries and communicate with you about mental health services.

  • Health information is used to assess your needs and deliver therapy services.

  • We may use usage information to analyze trends, improve our website and services, and ensure the security of our platform.

4. Text Messaging and Secure Communication

  • CMP Counseling uses text messaging only for administrative purposes (e.g., appointment reminders). These messages are not encrypted and may not be secure. We will never send clinical or protected health information via SMS. For secure communication, please use the TherapyNotes client portal, which complies with HIPAA privacy and security standards.

5. SMS Messaging Privacy and Disclosure

  • CMP Counseling may use your mobile phone number to send non-clinical, administrative text messages, such as appointment reminders or scheduling notifications. These messages are only sent after you provide explicit consent, either in writing or electronically.

    • Types of Messages: Appointment reminders, scheduling updates, and administrative coordination.

    • Message Frequency: Varies based on your appointment schedule and care needs.

    • Message and Data Rates: Standard message and data rates may apply based on your mobile plan.

    • Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message.

    • Help: For assistance with SMS messages, reply HELP or contact us at intake@cmp-counseling.com.

    • Security Reminder: Text messages are not encrypted and may not be secure. For sensitive or clinical communication, use the secure TherapyNotes client portal.

6.     Website visitors: Squarespace

  • This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

    • Information about your browser, network and device

    • Web pages you visited prior to coming to this website

    • Web pages you view while on this website

    • Your IP address

  • Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

7.     Cookies:

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

8.     Data Security:

  • We implement reasonable security measures to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction.

  • We use encryption and other industry-standard security practices to safeguard your data.

9.     Sharing of Information:

  • We do not sell, trade, or rent your personal or health information to third parties for marketing purposes.

  • We may share your information with third-party service providers who assist us in delivering our therapy services and operating our website. These providers are contractually obligated to protect your information and must sign a Business Associate Agreement (BAA) when they may access PHI.

  • We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, or prevent harm to others.

10.     Your Rights:

  • You have a right to:

    • Access your personal and health information

    • Request corrections to your records

    • Request restrictions on certain uses or disclosures

    • Request an accounting of disclosures of your PHI

    • Withdraw consent or file a complaint about how your data is handled

  • To exercise any of these rights, please contact us at intake@cmp-counseling.com.

11.     Children's Privacy:

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

  • If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

  • If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

12.     Changes to This Privacy Policy:

  • We reserve the right to update this Privacy Policy periodically. We will notify you of any material changes by posting the updated statement on our website or through other appropriate communication channels.

13.  Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at intake@cmp-counseling.com.

By visiting our website, you acknowledge that you have read and understand this Privacy Statement and agree to the collection, use, and disclosure of your information as described herein.

Last updated: July 16, 2025

CMP Counseling, PLLC